Studio 24 redeveloped the Crown Commercial Service (CCS) website using a Headless CMS to manage the data exchange between the their legacy CMS and their CRM platform (Salesforce). This provided time saving efficiencies for CCS staff and made procurement faster and easier for CCS customers.
We decided to build WordPress as a Headless CMS, an approach we have used on other projects such as a mobile app, but had rarely used on a more traditional website. It was our belief that this modern CMS architecture meant we could build a more flexible site than we’re used to on purely a traditional CMS platform. We are very pleased to have our work recognised with this award nomination.
Crown Commercial Service (CCS) is the biggest public procurement organisation in the UK. CCS helps thousands of public and third sector buyers in the UK with billions of pounds of spending each year, saving the UK taxpayer hundreds of millions of pounds. In 2018 CCS helped 17,000 public sector customers save time and money when buying common goods and services: from laptops to locum doctors. The new website provides a fast and accessible user experience.
Studio 24 have helped Crown Commercial Service to deliver a modern, customer centric site. With the redesign customers can now find what they need easily, helping them to save time and money, while colleagues now have a site they can be proud of, and confidently direct customers to.
You can read more about how we used a Headless CMS in our case study.